This Privacy Policy explains how the Lymora team ("we," "us," "our") collects, uses, shares, and protects information in connection with the Lymora mobile application ("App"). By using the App you agree to this Policy and our Terms of Use. If you do not agree, please do not use the App.
Purchases (subscriptions and credits) are processed by Apple. We do not receive your full payment-card details. We (via our subscription-management provider) receive purchase and subscription-status information (e.g., product purchased, renewal/expiration, transaction identifiers) needed to deliver entitlements and credits.
To generate your results, the content and prompts you submit are transmitted to and processed by a third-party service provider acting on our behalf. This is essential to the Service:
| Provider | Purpose | Data involved |
|---|---|---|
| Kling API (可灵) — AI video-generation service provided by Kuaishou | Runs the generative models that create your video/media | Uploaded images/videos, prompts, parameters |
About Kling API: the images and prompts you use for video generation are sent to the Kling API for processing. Kling API may process and (per its terms) temporarily store this data on its servers, and such processing may take place outside your country (see "International Transfers"). This processing is governed by Kling API's own terms and privacy policy.
We require any third party with whom we share user data (Kling API) to provide the same or equal protection of user data as stated in this Policy. We share information only as needed to operate the Service. We do not sell your personal information, and we do not use it for cross-context behavioral advertising or to track you across other companies' apps and websites. We may also disclose information to comply with law, enforce our Terms, protect rights and safety, or in connection with a merger, acquisition, or asset sale (with notice where required).
If we ever introduce a feature that changes any of the above (for example, optional opt-in model training), we will update this section and obtain any required consent before doing so.
We keep inputs and generated outputs only as long as needed to provide the Service and your generation history, and then delete or de-identify them within 30 days unless a longer period is required by law or to resolve disputes and enforce our Terms. Transient processing data held by Kling API is retained per its data-processing terms and deleted thereafter. Diagnostic and aggregated analytics data may be retained for a longer period in de-identified form. You may request deletion of your data or withdraw consent at any time via the email below.
We use administrative, technical, and organizational measures designed to protect information, including encryption in transit. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
The App is intended for adults and is not directed to anyone under 18. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has provided us information, contact us and we will delete it.
Depending on where you live, you may have rights to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. Because the App identifies you only by a device-stored identifier, please contact us from the device or include relevant identifiers so we can locate your data.
To exercise any right, contact [email protected].
We and our providers (including Kling API) may process your information in countries other than your own, which may have different data-protection laws. Where required, we use appropriate safeguards (such as the European Commission's Standard Contractual Clauses) for such transfers. By continuing to use the App, you understand that your content may be processed in this way.
The App may reference third-party services. Their privacy practices are governed by their own policies, and we are not responsible for them.
We may update this Policy from time to time. We will revise the "Last updated" date and, for material changes, provide in-app notice where appropriate. Your continued use after the effective date constitutes acceptance.
The Lymora Team
Email: [email protected]